Manager, Sales and Customer Service

Macy's
San Mateo, CA
Category Customer Service
Job Description

Macy's is seeking a Manager of Sales & Customer Service to lead their team and enhance the customer experience. This role focuses on increasing shopper loyalty, maintaining high standards for customer service, and optimizing productivity. The ideal candidate will be passionate about customer engagement, sales, and operational efficiency.

Requirements

  • Leadership and team building skills
  • Excellent customer service and sales performance
  • Analytical skills and da...

    Requirements: Bachelor's degree or equivalent; 3-5 years retail management experience; strong leadership, customer service, and sales skills