Manager, Sales and Customer Service

Macy's
Jersey City, NJ
Category Sales
Job Description

Macy's is seeking a Manager of Sales & Customer Service to lead initiatives focused on increasing customer loyalty and providing a positive shopping experience. This role involves team management, operational oversight, and talent development, aiming to elevate the overall store and online customer experience. The ideal candidate will be passionate about customer service and possess strong leadership and analytical skills.

Requirements

  • Lead and motivate a productive team
    Requirements: 3-5 years retail management experience. Bachelor's degree or equivalent. Strong leadership, sales/performance management skills