Manager, Sales and Customer Service

Macy's
Miami, FL
Category Customer Service
Job Description

Macy’s is seeking a Manager, Sales & Customer Service to lead teams, increase shopper loyalty, and uphold high standards for customer service. The role involves leading initiatives, optimizing productivity, managing sales support, and fostering a welcoming and inclusive environment. Macy’s is known for its annual holiday celebrations and focuses on providing exceptional experiences for customers and colleagues.

Requirements

  • Build, lead, and motivate a productive team

  • Requirements: Bachelor’s degree required. 3-5 years experience in retail management. Strong leadership, customer service, and sales skills needed