Manager, Technical Writing

PayPal
PayPal, CA
Job Description
PayPal is seeking a Manager of Technical Writing to enhance documentation processes, identify issues, and recommend best practices. The role involves analyzing customer feedback, managing documentation teams, mentoring team members, and contributing to business or process improvements. This position requires a strong technical background, excellent communication skills, and a commitment to delivering accurate and engaging documentation.

Requirements

  • Minimum of 8 years of relevant work experience
  • Bachelor’s degree or equivalent experience
  • 3+ years of experience managing technical writing teams (6+ writers)
  • Impeccable Organizational Skills
  • Bias for Action
  • Technical Acumen
  • Portfolio of technical content creation
  • Attention to Detail
  • Strategic Thinking
  • Operational Strength
  • Analytical Depth
  • Stakeholder Management
  • Communication Skills

Benefits

  • Flexible work environment
  • Employee shares options
  • Health and life insurance
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