Managing Director Enterprise & Executive Communications

As Managing Director Enterprise & Executive Communications, you'll serve as a trusted strategic advisor to the Senior Vice President & Chief Communications Officer and Executive Leadership, translating Southwest's business strategy into a clear, compelling enterprise narrative. You'll provide guidance and direction to the Executive Communications Team, leading high-profile speeches, presentations, town halls, Leadership messages, and other communications that position Southwest and its Leaders through authentic, strategic storytelling.

What You Will Do

You'll anticipate the impact of business decisions, identify communication opportunities and risks, and establish planning and governance practices that strengthen alignment and execution. Through enterprise-wide counsel, strategic leadership, and thoughtful stewardship of Southwest's story, you'll help build trust, strengthen the Company's reputation, and ensure its most important priorities are communicated with clarity, consistency, and lasting impact.

Why It Might Be a Fit

You'll lead the strategy and execution of executive communications, including speeches, presentations, town halls, leadership messages, and other high-profile communications that advance business objectives. You'll develop integrated communications strategies that align messaging across business functions, ensuring communications are coordinated, consistent, and reflect a unified enterprise voice.

Requirements

• Knowledge of executive, corporate, and enterprise communications principles, strategies, and emerging industry trends.
• Knowledge of business strategy and organizational priorities with the ability to translate complex concepts into clear, compelling communications for diverse audiences.
• Knowledge of stakeholder management, reputation management, and integrated and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Skilled in developing executive-ready communications, presentations, speeches, talking points, and messaging that effectively inform, influence, and inspire.
• Ability to anticipate stakeholder impacts, identify communications risks, and opportunities, and proactively develop strategies that support business objectives and protect the Company's reputation.
• Ability to build trusted relationships and influence leaders across all levels of the organization without direct authority.
• Ability to balance multiple high-profile priorities while exercising discretion, sound judgement, and confidentiality in a fast-paced environment.
• Ability to develop effective, executive-ready presentations and communication materials that tell a clear, concise, and compelling story.
• Ability to communicate confidently and effectively with executive leadership, employee's external stakeholders, and the media, as appropriate.
• Skilled in using Microsoft Office Suite and communications technologies to develop high-quality communication materials and presentations.
• Ability to synthesize complete business strategies, competing priorities, and stakeholder perspectives into a unified enterprise narrative that drives understanding and alignment.
• Ability to speak confidently in front of large and small groups both internally and externally

Benefits

• Fly for free on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment