Role OverviewThe Managing Director is responsible for the overall leadership, strategic direction, and day-to-day operations of the hotel. This role ensures exceptional guest experiences, strong financial performance, engaged team members, and full compliance with brand standards, company policies, and applicable laws. The Managing Director serves as the culture carrier of the property and is ultimately accountable for results.
What You Will Do
Provide overall leadership and accountability for hotel operations, financial performance, guest satisfaction, and team engagement. Lead, develop, and retain department leaders while fostering a positive, service-driven culture. Drive financial results through effective budgeting, labor management, revenue optimization, and cost controls.
Why It Might Be a Fit
Must have a Bachelor’s degree in Hospitality Management, Business Administration, or a related field (or equivalent experience). Must have a minimum of 3-5 years of progressive leadership experience in hospitality, operations, or a similar service-driven environment. Proven experience leading multi-department operations. Strong financial acumen, including budgeting, forecasting, and labor management.
Requirements
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field (or equivalent experience)
- Minimum of 3-5 years of progressive leadership experience in hospitality, operations, or a similar service-driven environment
- Proven experience leading multi-department operations
- Strong financial acumen, including budgeting, forecasting, and labor management
- Excellent leadership, communication, and problem-solving skills
- Ability to make sound decisions in a fast-paced, high-expectation environment
- Experience with compliance, safety, and regulatory requirements
Benefits
- Salary Range $250,000 - $310,000 Annually
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