Mantech

Requirements

• Ability to analyze user’s requirements and high-level system architectures to develop system requirements
• Provide Tier 1(Help Desk) and Tier 2/3 (Escalation) problem identification, diagnosis, and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all the clients/servers/network devices.
• Ability to support the planning and test analysis of the DoD Certification/ Accreditation process
• Ability to install Windows software and hardware applications; upgrade systems with new releases and models
• Must be able to create accounts, reset passwords, and provide desktop support to customers via phone, tickets, or in-person

Benefits

• Retirement Plan
• Tuition Reimbursement