Marketing Operations Representative - Loyalty

Ocean Casino Resort
Atlantic City, NJ
Category Marketing
Job Description
Role Overview

The Marketing Operations Representative will be responsible for greeting guests, registering them for the Player's Club or Special Events, and assisting in the set-up and close out of Special Events and Promotions. They will also be responsible for maintaining awareness of company promotions, events, and programs, and communicating them to other staff.

What You Will Do

The main day-to-day responsibilities of the Marketing Operations Representative will include greeting guests, registering them for the Player's Club or Special Events, and assisting in the set-up and close out of Special Events and Promotions. They will also be responsible for maintaining awareness of company promotions, events, and programs, and communicating them to other staff.

Why It Might Be a Fit

To be successful in this role, you will need to have superior customer service skills, the ability to manage difficult customer situations, and the ability to communicate effectively in English. You will also need to be able to work weekends and holidays, as well as flexible shifts and/or unusual hours.

Requirements

  • High School Diploma or equivalent GED preferred
  • Ability to communicate with customers and team members in a clear and concise manner
  • Superior customer service skills with the ability to manage difficult customer situations and respond promptly to customer needs and requests
  • Ability to effectively communicate in English

Benefits

  • Free Meal while on shift
  • Free Parking
  • Paid Time Off
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