Role OverviewThis position is part of a fast-paced entertainment environment where you'll connect with guests, elevate their experience, and become the go-to expert for the Caesars Rewards program. You'll work a variable schedule, including evenings, weekends, and holidays.
What You Will Do
You'll provide Family Style Service, support the Caesars Rewards loyalty program, maintain daily procedures, and assist guests with account issues. You'll also help facilitate marketing efforts, issue new and replacement Caesars Rewards cards, and stay knowledgeable about ongoing and future promotions.
Why It Might Be a Fit
This position is ideal for someone who thrives in an energetic setting, is flexible, and enjoys providing personalized service. You'll have opportunities to collaborate across departments, resolve real-time issues, and authorize high-value perks.
Requirements
- Demonstrates regular and predictable attendance
- Arrives on time in a clean uniform with required name tag, ID, and licenses
- Provides Family Style Service and support all aspects of the Caesars Rewards loyalty program
- Maintains daily procedures, including discerning appropriate ID, filing, record keeping, problem solving, and navigating various computer software/programs
- Assists guests with all data integrity account issues
- Stays knowledgeable and able to articulate to guests information about ongoing and future promotions
Benefits
- PTO starting on day one
- Benefits after 90 days
- Dental insurance
- Vision insurance
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