Marketplace Client Specialist

The Marketplace Client Specialist will support the intake, implementation, and launch of new Marketplace partners, guide partners through onboarding, and advise partners on the ideal integration path. The role requires close collaboration with internal teams to resolve blockers and ensure efficient, timely partner launches.

What You Will Do

Responsibilities include partner intake & onboarding, day-to-day partner management, and process & scale. The Specialist will maintain clean partner records, launch documentation, and ongoing performance tracking, and identify gaps and friction in onboarding and partner management workflows.

Why It Might Be a Fit

The ideal candidate will have 4+ years of experience in B2B relationship management, sales, partnerships, and/or business development, and a passion for managing, growing, and deepening strategic partner relationships.

Requirements

• 4+ years of experience in B2B relationship management, sales, partnerships, and/or business development
• Passion for managing, growing, and deepening strategic partner relationships
• Forward-looking strategic thinker with the ability to anticipate partner needs, identify emerging opportunities, and shape long-term growth strategies
• Strong commercial instincts, with comfort identifying growth opportunities and translating them into actionable plans
• Excellent cross-functional collaborator who can build strong internal relationships and drive alignment across teams
• Confident communicator who can engage clearly and concisely with stakeholders at all levels, from associates to executives
• Comfortable holding internal and external stakeholders accountable for their role in shared initiatives and projects
• Strong problem solver with curiosity, sound judgment, and a desire to continuously learn and improve
• Able to manage multiple partners, projects, and priorities simultaneously in a fast-paced environment
• Process-minded operator who naturally looks for ways to make workflows faster, cleaner, and more scalable
• Data-informed mindset with the ability to use partner performance, pipeline, and business metrics to guide decisions and uncover opportunities

Benefits

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Professional development opportunities
• Performance-based bonus based on position