Macy's is seeking a Marketplace Operations Associate to enhance the customer and seller experience. This role involves troubleshooting, developing SLAs, identifying platform enhancements, building partnerships, and advocating for roadmap priorities. The individual will work closely with cross-functional teams and sellers to drive collaboration and ensure a world-class marketplace experience. This is an internal position with potential for external collaborations.
Requirements
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Requirements: Bachelor's degree or equivalent experience. 3+ years e-commerce/seller ops. Strong communication & organizational skills. Technical aptitude & collaborative mindset