Meals on Wheels Food Service Professional/Cafe Manager

Requirements

• Oversee the café’s daily operations to ensure smooth and efficient service during open hours.
• Supervise volunteers to make sure they follow all policies and procedures.
• Train volunteers as needed on food safety, customer service, and specific job tasks.
• Regularly check food temperatures and sanitation practices to meet health regulations.
• Lead and support meal service, making sure meals are served promptly, seniors’ dietary needs are met, and guests are satisfied.
• Create a positive team environment by setting a strong example in customer service, food quality, and teamwork.
• Welcome guests warmly, respond to concerns, and maintain a friendly atmosphere.
• Monitor guest feedback and handle complaints or suggestions to improve the dining experience.
• Organize reservations and pre-ordered meals, ensuring accuracy and timely preparation.
• Track food supplies, place orders when needed, and ensure proper storage and rotation.
• Assist with café setup, meal preparation, and dishwashing after meals.
• Keep detailed records of food inventory, donations, and any incidents or accidents.
• Record and acknowledge meal donations, sending thank-you notes or follow-ups promptly.
• Address any workplace issues or conflicts to maintain a positive and respectful work environment.

Benefits

• Employee Wellness Coordinator and robust wellness program
• Opportunities for advancement
• Pay transparency and fairness