Meat/Lead Clerk

Kroger Health
Troy, MI
Category Customer Service
Job Description
Role Overview

Create outstanding customer experiences through exceptional service, establish a safe and clean environment, and help achieve sales and profit goals.

What You Will Do

Adhere to laws and regulations, promote trust and respect among associates, communicate company information, and empower associates to meet targets through collaboration and teamwork.

Why It Might Be a Fit

Demonstrate 'Journeyman' Meat Cutter Skills, cut to customer requests, and maintain an awareness of inventory/stocking conditions.

Requirements

  • Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
  • Promote trust and respect among associates.
  • Communicate Company, department, and job specific information to associates.
  • Empower associates to meet or exceed targets through collaboration and teamwork.
  • Develop adequate scheduling to manage customer volume throughout hours of operation.
  • Help to train and develop associates on job performance including inventory, stocking, CAO and participate in their performance appraisal process.
  • Demonstrate 'Journeyman' Meat Cutter Skills and cut to customers' requests using proper cutting equipment.
  • Inform customers of meat specials and offer product samples.
  • Provide customers with fresh/frozen products that they have ordered in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
  • Utilize the Cutting Tool to manage production and minimize shrink.
  • Stay current on ads and inform and educate department associates on current, upcoming and special in-store promotions.
  • Help to maintain merchandising plan and maintain standards.
  • Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
  • Ensure proper price integrity on shelf tags and promotional signs.
  • Comply with all Country of Origin Labeling.
  • Assist when needed in the inventory process.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Practice preventive maintenance by properly inspecting equipment and notify Store Manager of any items in need of repair.
  • Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
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