Mediator and Intake Specialist

City of New York
New York City, NY
Job Description
The NYC Department of Consumer and Worker Protection (DCWP) is seeking a Mediator and Intake Specialist to resolve consumer complaints effectively and efficiently. This role involves communication with consumers, businesses, data entry, and training, contributing to DCWP's mission of consumer protection and workplace enforcement in New York City. The position is offered as a full-time, on-site position and may be eligible for remote work within limits.

Requirements

  • Four-year high school diploma or equivalent
  • One year of satisfactory clerical experience
  • Keyboard proficiency (100+ keys/min)
  • Detailed and accurate data entry skills
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