Role OverviewThe Executive Office of Health and Human Services (EOHHS) is seeking an experienced Application Development & Support Supervisor to lead the Medicaid Management Information System (MMIS) Provider Reimbursement and Claims Business Analysis team. The individual selected for this position will support MassHealth’s Medicaid program, where MMIS serves as the central enterprise system supporting healthcare policy administration, provider reimbursement and payment processing claims across the Commonwealth of Massachusetts.
What You Will Do
Manage and oversee the daily operation of MMIS Provider Reimbursement and Claims sub-systems. Set goals and objectives for the individuals and team(s). Evaluate and resolve daily operational, policy and/or business issues.
Why It Might Be a Fit
The selected candidate will work closely with and report directly to the MMIS Application Manager while collaborating with boarder EOHHS business and IT teams, vendors, contractors, and MassHealth stakeholders. MassHealth is looking for a well-organized, results-driven candidate who possesses strong leadership qualities and the ability to manage complex business and operational initiatives.
Requirements
- 5+ years of experience in business analysis
- Expert knowledge of systems and business analysis/design concepts
- Knowledge of the Unified Process and/or Agile process
- Must be self-motivated, well organized and have strong innovation and facilitation skills
- Proven oral and written communication skills
- Proficient in English grammar, usage, mechanics, and composition
- Ability to effectively use MS Office tools including Visio, Project, Word, Excel, MS Access, and PowerPoint
- A thorough understanding of relational databases and data models
- Diagnostic and problem-solving skills
- Experience with Jira and Confluence preferred
- Excellent interpersonal skills necessary to interact effectively with project managers, developers, business analysts, systems analysts, SQA analysts, business users/stakeholders, and data processing personnel of other agencies and companies
- Demonstrated ability to work independently, as well as within project teams, providing relevant system analysis services
Benefits
- Comprehensive Benefits
- Employee Benefits and Rewards
- Equal Opportunity / Affirmative Action Employer
- Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply
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