Medical Alert Device Installer/Technician

MedScope Installation
Boston, MA
Job Description
MedScope, a leader in the Hospital & Health Care industry, seeks a Medical Alert Device Installer/Technician to join their team in Boston, Massachusetts, United States.

Requirements

  • Install and configure medical alert devices and PERS at client locations with precision and care.
  • Perform system testing and verify functionality to ensure devices are operating optimally.
  • Educate clients and their families on device usage, features, and maintenance procedures.
  • Troubleshoot and resolve technical issues during installation and follow-up visits promptly.
  • Maintain accurate records of installations, service calls, and client interactions using company software.
  • Collaborate with customer service and technical teams to provide seamless support to users.
  • Adhere to all safety protocols, regulatory requirements, and company policies during installations.
  • Valid driver’s license and a reliable vehicle to travel to client locations.
  • Basic computer proficiency including experience with installation and service documentation software.

Benefits

  • Paid time off
  • 401k matching
  • Relocation assistance
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