Role OverviewThis is a highly customer-facing position that combines clinical care, customer service, consultative sales, and responsibility for the day-to-day operation of the location. Our Medical Assistants / Phlebotomists function as the on-site operators of our locations and are trusted with significant responsibility.
What You Will Do
Perform frequent venipuncture confidently, accurately, and with excellent bedside manner, administer injections and perform other authorized clinical services, greet customers warmly and create a comfortable, professional experience, and take ownership of day-to-day location operations.
Why It Might Be a Fit
We are looking for someone who is confident drawing blood but who also genuinely enjoys talking with people. Our strongest team members are comfortable building rapport, explaining options, recommending relevant services, and creating an experience that makes customers want to return.
Requirements
- Medical Assistant or Phlebotomy certification
- At least 1 year of frequent, hands-on phlebotomy experience
- Strong venipuncture skills and confidence working with a variety of patients
- Exceptional interpersonal and customer-service skills
- Comfortable discussing services, making recommendations, and participating in consultative sales
- Strong attention to detail and follow-through
- Dependable, self-directed, and comfortable working with limited supervision
- Ability to prioritize multiple clinical, customer-service, and operational responsibilities
- Ability to work efficiently in a fast-paced environment
- Reliable transportation and willingness to work at multiple locations when needed
- Flexible availability, including weekends
- Strong preference for candidates who are bilingual in English and Spanish
Benefits
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k) matching
- Dental insurance
- Employee discounts
]]>