Medical Assistant - Phone Room

Provides care and associated clinical duties and responsibilities in a medical office setting under the direction of a Licensed Practical Nurse (LPN), Registered Professional Nurse (RN), physician, or other authorized provider.

What You Will Do

Answers incoming calls, takes messages, documents patient information, and routes messages to the appropriate provider/office. Uses the EMR to document all patient calls. Completes phone call count sheet for accounting on a daily basis.

Why It Might Be a Fit

Must be able to work well with staff and patients in a cross-cultural setting. Must be able to record and enter data accurately. Must be able to demonstrate excellent customer service skills in all interactions and communications.

Requirements

• One to two years' experience in ambulatory care, preferably in a medical office setting or similar setting.
• BLS certificate required.
• Must be able to record and enter data accurately.
• Must be able to work well with staff and patients in a cross-cultural setting.
• Must be able to demonstrate excellent customer service skills in all interactions and communications.