Role OverviewThe Medical Assistant works under the guidance of the Center Manager and the Provider(s), to greet patients; relay telephone messages to the appropriate recipients; assist with procedures; and perform various other assigned clinical responsibilities, utilizing sterile and aseptic techniques.
What You Will Do
Greets patients in waiting area, exam room, and/or procedure room, as appropriate. Prepares patients for care, ensuring comfort and safety at all times. Anticipate and support the needs and preferences of the Provider(s) and patients by managing daily patient flow and acting as a constant liaison between the Providers(s) and patients.
Why It Might Be a Fit
Maintains confidentiality and privacy regulations under HIPAA guidelines at all times by using privacy curtains and doors in appropriate areas; and properly documenting all aspects of patient care. Assesses medical and emergency equipment and accessories on a daily basis (when the Center is in operation), and reports any equipment malfunctioning to the Center Manager.
Requirements
- A high school diploma, GED or equivalent.
- Graduation from an accredited Medical Assisting program preferred OR a minimum of two (2) years of clinical Medical Assistant experience, preferably in a specialty practice.
- At least one year of directly related experience, preferably in a group practice setting.
- Ability to take vital signs.
- General knowledge of healthcare and medical terminology.
- Working knowledge of insurance criteria pertaining to patient lab tests, X-rays, and other procedures.
- Excellent patient care skills and awareness of the legal implications of work and words in healthcare.
- General knowledge of OSHA and HIPAA regulations.
- Excellent organizational/multi-tasking skills with acute attention to details
- Aptitude to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
- Proficient with Microsoft Office Suite (Word, Excel, Power Point, Outlook)
- Ability to learn and use new software technologies for electronic patient medical records and practice management scheduling systems
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