Medical Device Service Support Specialist I - Second Shift

Grifols
RTP, NC
Category Customer Service
Job Description

Grifols is seeking a Medical Device Service Support Specialist (TSS) to provide high-quality customer service for Grifols DxCTS (Diagnostic Customer Technical Support) clients. The role involves providing troubleshooting, documentation, and resolving technical issues via phone and CRM. The position requires a rotational schedule, 2nd shift availability (3pm-11:30pm EST), and flexibility in scheduling.

Requirements

  • Bachelor’s degree in Health Science or related field (Medica...

    Requirements: Bachelor's degree in health sciences. 1+ year lab exp. Strong communication & analytical skills needed. Flexible schedule. Outside of typical work hours