Medical Device Service Support Specialist II - NAT and IH - Second Shift

Grifols
USA, NC
Category Engineering
Job Description

Grifols is seeking a Medical Device Service Support Specialist II to provide Tier 1 technical support to customers regarding IVD devices via phone. This role involves troubleshooting, documenting customer interactions, maintaining instrument platforms, and providing expert guidance. The position requires a customer-oriented approach, strong analytical skills, and experience with various instrument systems.

Requirements

  • 3 years’ experience troubleshooting medical devices (te...

    Requirements: 3+ yrs troubleshooting medical devices. Bachelor's degree (engineer degree preferred). Experience with data analysis is a plus