Role OverviewJoining AdventHealth as a Medical Front Office Assistant means being part of a community that believes in the wholeness of each person, serving to uplift others in body, mind, and spirit. The role involves facilitating medical record requests, assisting with daily closing procedures, and greeting patients in a friendly and welcoming manner.
What You Will Do
Responsibilities include facilitating medical record requests, assisting with daily closing procedures, greeting and directing patients, answering phone calls, responding to patient requests, collecting required documents, scheduling and confirming patient appointments, obtaining insurance authorizations, and processing patient referrals.
Why It Might Be a Fit
The ideal candidate will demonstrate knowledge of department policies and procedures, respond to patient requests in a timely and professional manner, and consistently provide excellent customer service.
Requirements
- High School Grad or Equiv [Required]
- 1+ years related experience [Preferred]
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Paid Time Off
- 403-B Retirement Plan
- 4 Weeks 100% Paid Parental Leave
- Career Development
- Whole Person Well-being Resources
- Mental Health Resources and Support
- Pet Benefits
]]>