Role OverviewValor Healthcare is looking for a Medical Office Receptionist to join their team at the Community Based Outpatient Clinic (CBOC) in Bowling Green. The Medical Office Receptionist will provide prescribed medical treatment and personal care services to patients with diseases and injuries seeking treatment in the clinic, as directed by physician or mid-level provider.
What You Will Do
The Medical Office Receptionist will actively assist with administrative support related to patient care, input patient information into VISTA/CPRS, verify clinical reminders, check patients in and out of the clinic, schedule appointments, answer phones, and fulfill compliance requirements.
Why It Might Be a Fit
The ideal candidate will have strong computer skills, EMR experience, high-quality customer service, and organization skills. They will also be able to provide excellent customer service to veterans, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
Requirements
- High School Diploma/GED or equivalent education
- Strong computer skills, EMR experience preferred
- Demonstrated high quality customer service & organization skills
- Minimum, 1-year experience in a clinical or call center environment (preferred)
- Must be credentialed and remain in good standing through the Veterans Health Administration (VA)
- Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract
- Proficiency in written and spoken English
- Energetic and optimistic demeanor
Benefits
- Competitive salary
- Excellent benefits
- Generous time off
- Weekday schedule
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