Medical Receptionist

As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. You will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.

What You Will Do

Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone. Collect payments, insurance co-pays, and prescription charges following clinic financial policies. Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations.

Why It Might Be a Fit

We are looking for a proactive and confident communicator who is detail-oriented with excellent organizational skills. You should be compassionate, authentic, and patient-focused, with the ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.

Requirements

• High School Diploma or GED
• Proactive and confident communicator
• Detail-oriented with excellent organizational skills
• Compassionate, authentic, and patient-focused
• Technically savvy with Microsoft Office Suite or related software
• Effective communicator and cross collaborator
• Excellent team player
• Driven and self-motivated
• Strong analytical and problem-solving skills
• Trustworthy with ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations

Benefits

• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
• 401k match after one year of service
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employer rewards and access to discounts offered on services and products