Medical Receptionist

Ampla Health
Yuba City, CA
Category Customer Service
Job Description
Role Overview

Medical Receptionist is responsible for providing assistance to patients on the telephone and at the front desk, and processing all receipts. The role involves assisting patients, verifying medical coverage, and performing administrative tasks. The Medical Receptionist works in a generally comfortable office environment and must possess certain physical requirements.

What You Will Do

The main day-to-day responsibilities of the Medical Receptionist include assisting patients, verifying medical coverage, processing payments, and performing administrative tasks. The Medical Receptionist must also maintain a professional relationship with patients, staff, and vendors, and demonstrate clear knowledge of Ampla Health's clinic structure and protocols.

Why It Might Be a Fit

The Medical Receptionist must have a high school diploma or GED, be able to use Microsoft Word for basic correspondence, and type at least 40 WPM. Bilingual skills are preferred but not required. The Medical Receptionist must also be able to interact with patients courteously and calmly, and communicate well with the public.

Requirements

  • High School Diploma or GED
  • Ability to use Microsoft Word for basic correspondence
  • Ability to type at least 40 WPM
  • Bilingual (English/Spanish) (English/Punjabi) (English/Hmong) preferred but not required
  • Ability to adapt to specific environment and duties
  • Demonstrate clear knowledge of Ampla Health's clinic structure, standards, procedures and protocols
  • Medical Assistant required
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