Role OverviewThe Medical Receptionist will be primarily responsible for answering and responding to incoming telephone calls, providing support to greet patients, collect co-pays, schedule follow-up appointments, and perform clerical duties. The role will require excellent customer service, timely and professional completion of work, and support for ongoing process improvement.
What You Will Do
The Medical Receptionist will answer phone calls, help make appointments, and perform clerical duties throughout the day. They will also maintain patient confidentiality and provide quality service through timely and courteous assistance.
Why It Might Be a Fit
The ideal candidate will have strong verbal and written communication skills, human relations sensitivity, and customer service skills. They will also be proficient in the operation of various equipment, including a telephone, PC, printer, photocopier, and fax machine.
Requirements
- 6 months related experience
- Accurate computer/keyboarding skills
- Demonstrates knowledge of age-related growth and development principles
- Proficient in the operation of telephone and headsets, PC, printer, photocopier, and fax machine
- Strong verbal and written communication skills
- Human relations sensitivity and customer service skills
- Listening and telephone etiquette skills
- Medical terminology knowledge desirable
- Ability to promote and maintain good patient relations and patient confidentiality
- Ability to work in a fast-paced and structured environment
- Ability to sit for long periods of time
Benefits
- Medical insurance
- Dental insurance
- Retirement program
- Time away from work
- Insurance options
- Tuition reimbursement
- Employee assistance program
- Onsite clinic
]]>