Role OverviewThe Medical Receptionist is responsible for managing all incoming calls and front desk interactions, providing accurate information, scheduling appointments, coordinating referrals, and addressing patient concerns with empathy and professionalism.
What You Will Do
Greet patients, answer incoming calls, schedule appointments, coordinate schedules, manage changes and cancellations, and support referral calls.
Why It Might Be a Fit
The ideal candidate will have a patient-first customer service mindset, clear communication skills, and the ability to multitask in a fast-paced environment.
Requirements
- High school diploma or GED
- Strong and friendly verbal communication skills
- Exceptional organizational skills, reliability, and attention to detail
- Ability to multitask in a fast-paced environment
- Comfort with computers and learning new systems (EHR, scheduling platforms, email)
- Empathy and discretion in handling sensitive patient situations
Benefits
- Competitive salary: $16–$20 per hour
- Comprehensive optometry and customer service training
- Supportive, collaborative team environment
- Growth and advancement opportunities
- Engaging workplace committed to work-life balance
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