Role OverviewThe Medical Scheduler will communicate effectively with patients, facilities, medical assistants, care team coordinators, and providers to ensure patients' needs are met. This role is hybrid, with the candidate required to live in or near the Chapel Hill office.
What You Will Do
The Medical Scheduler will coordinate facility and patient level scheduling, ensure care teams have scheduled routine visits, and assist care teams to adjust for PTO, sick days, or unusually high volume of new patient referrals.
Why It Might Be a Fit
The ideal candidate will have 2 years of telephone or customer service experience, 1 year of prior healthcare scheduling or medical related experience, and experience with an Electronic Medical Record (EMR) and/or practice management system.
Requirements
- 2 years of telephone or customer service experience
- 1 year of prior healthcare scheduling or medical related experience
- Experience with an Electronic Medical Record (EMR) and/or practice management system
- Familiarity with medical terminology
- Knowledge of HIPAA privacy laws
- Excellent PC skills
- Strong Excel skills
- Ability to work under pressure of tight deadlines
- Ability to effectively handle multiple priorities with detail and accuracy
Benefits
- Mileage reimbursement plan
- Paid time off benefits
- Holidays and Floating Holidays
- Health benefits (medical, dental vision)
- Short & Long-term disability options
- Employer Contribution to 401k Retirement after 6 months
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