Role OverviewThe Medicare Inside Sales and Retention Agent is responsible for re-selling Individual Medicare plans to existing members in all of the company's states, and increasing member retention by working with at-risk members. This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy.
What You Will Do
Achieves sales and retention goals to increase member retention. Performs customer service in a sales/account management environment. Responds to the most complex member issues via telephone and written correspondence regarding benefit plan options, rate actions, cancellation notices, and billing to ensure member satisfaction.
Why It Might Be a Fit
Requires a high school diploma and a minimum of 2 years of sales experience. Requires and must maintain appropriate license required by the Department of Insurance to sell Medical, Dental and Life products in all states served by the Company's Direct Sales.
Requirements
- High school diploma
- Minimum of 2 years of sales experience
- License required by the Department of Insurance to sell Medical, Dental and Life products in all states served by the Company's Direct Sales
Benefits
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical
- Dental
- Vision
- Short and long term disability benefits
- 401(k) + match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
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