Member Advisor I

TRUE Community Credit Union
Any Location, MI
Category Accounting
Job Description
Role Overview

As a Member Advisor I, you'll help members navigate financial decisions, celebrate milestones, and find solutions that support their goals.

What You Will Do

Deliver exceptional customer service to members, process transactions accurately and efficiently, open and maintain deposit accounts, assist members with consumer loan applications, and recommend products and services.

Why It Might Be a Fit

You'll find opportunities to grow your career while making a meaningful difference every day in a culture built on collaboration, inclusion, growth, and genuine care for one another.

Requirements

  • High school diploma or GED required
  • One year of banking, retail, cash handling, customer service, sales, or related experience preferred
  • Strong member service, communication, and relationship-building skills
  • Demonstrated ability to navigate multiple systems and software applications efficiently
  • Ability to multitask and adapt in a fast-paced environment
  • Lending, account opening, and sales experience preferred

Benefits

  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • Paid Holidays
  • 401(k)
  • Pension
  • Tuition Reimbursement
  • Gym Reimbursement
  • Employer-Paid Life Insurance
  • Short & Long Term Disability Coverage
  • TRUE Cares Paid Family Leave
  • Flexible Spending Accounts
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