Member Advocate

Marine Credit Union
Any Location, WI
Category Customer Service
Job Description
Role Overview

Serve as a resource and educator for members, building relationships and helping them reach their financial goals. Perform various services, including teller transactions, account opening, and maintenance.

What You Will Do

Greet members, build relationships, provide one-touch resolution on member inquiries, assist with account transactions, and make outbound calls to educate members.

Why It Might Be a Fit

Ability to solve problems, knowledge of credit union products and services, efficient computer skills, excellent communication skills, and ability to create amazing experiences.

Requirements

  • Ability to solve problems
  • Knowledge of all products and services offered by the credit union
  • Efficient computer skills including the Microsoft suite
  • Excellent written and verbal communication
  • Cash handling skills
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