Member Associate Opener

Fitness Factory Health Club
Any Location, MA
Category Customer Service
Job Description
Role Overview

We are looking for a passionate and enthusiastic Member Associate who is able to open the clubs during the week to join our team. As a Member Associate, you will be the first point of contact for our members, helping them with their fitness needs, providing excellent customer service, and assisting in day-to-day operations.

What You Will Do

Welcome and engage members, assist with membership sign-ups, provide information on services, answer member inquiries, and maintain cleanliness and organization of gym facilities.

Why It Might Be a Fit

Competitive pay and potential for growth within the company, free gym membership, discounts on fitness products and services, a positive and supportive work environment, opportunities to learn, grow, and develop your fitness knowledge.

Requirements

  • Passion for fitness and a healthy lifestyle
  • Excellent communication and interpersonal skills
  • Strong customer service mindset with a positive, can-do attitude
  • Ability to multitask and stay organized in a busy environment
  • Previous experience in a customer-facing or fitness-related role preferred
  • Knowledge of gym equipment and fitness terminology is a plus
  • Flexible schedule availability (evenings, weekends, and holidays may be required)
  • CPR/First Aid certified (or willing to obtain)

Benefits

  • Competitive pay
  • Free gym membership
  • Discounts on fitness products and services
  • A positive and supportive work environment
  • Opportunities to learn, grow, and develop your fitness knowledge
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