Role OverviewThis position is located in Ann Arbor, MI. The Member Experience Associate will deliver the best Member Experience to our members by uncovering needs, inspiring possibilities, and delivering solutions to advance our members' financial success.
What You Will Do
Proactively greet and interact with members, uncover member needs, and offer solutions to advance their financial success. Originate, process, and close on consumer loans. Educate members on consumer loans and credit card products.
Why It Might Be a Fit
Join our team of Lake Trusters and enjoy working with an energetic team focused on making our members wildly successful, opportunities to make a difference, and being treated like you are more than the work you do.
Requirements
- High School Diploma/GED is required
- Minimum of 1-2 years job-related experience demonstrating success in building member/customer relationships
- Must be a tech savvy individual with a high degree of adaptability
Benefits
- Financial wellbeing services
- 401(K) matching with up to 5% match
- Reduced health insurance
- Employee wellbeing services
- DE&I initiatives
- Work-life balance
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