Member Experience Director

ClubCorp
Arlington Heights, IL
Job Description
Invited is seeking a Member Experience Director to oversee the Member Experience team and collaborate with the General Manager/Club Manager. This role focuses on increasing Member engagement through programs, strategic pricing, and unique experiences, with the goal of positively impacting revenue and membership.

Requirements

  • Lead & supervise the Member Experience Department.
  • Strategy Building – Program strategy development and analytics.
  • Revenue driver – Revenue strategy development and driving revenue through Club departments.
  • Collaborative Ideation – Brainstorming social events.
  • 360 Planning – Event planning and execution.
  • Reporting & Insights – Member feedback tracking and reporting.
  • New Member Management – Member engagement and monitoring.

Benefits

  • Medical
  • Dental
  • Vision
  • 401k Retirement Plan
  • Ongoing Training and Development
  • Competitive Salary Range
  • Bonus Potential
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