Member Experience Representative (Covington, LA)

Pelican State Credit Union
Covington, LA
Category Banking
Job Description
The Member Experience Representative is responsible for delivering outstanding service and support to members through various channels. This is a front-line role responsible for greeting members, performing financial transactions, and supporting lobby and teller operations.

Requirements

  • 1 year of continuous job experience
  • High School Diploma or equivalent
  • Excellent oral, written, and telephone communication skills
  • Strong problem-solving and member service skills
  • Working knowledge of Microsoft Office products, especially Word, Excel, and PPT

Benefits

  • Medical, Dental, and Vision Insurances with generous employer premium contributions
  • Health Savings Account with employer contributions for eligible employees
  • Employer-Paid Group Life Insurance
  • Voluntary Dependent Life Insurance
  • Paid Vacation & Sick Leave
  • 15 Paid Holidays, including a Cultural Floating Holiday
  • 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5%
  • Paid Time Off to volunteer with approved non-profits and charities
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