Role OverviewAs a Member Experience Specialist at YouFit Gyms, you are dedicated to delivering exceptional customer service and ensuring every member and guest has a top-tier experience.
What You Will Do
Deliver Outstanding Member Service, Monitor Gym Access, Handle Member accounts, Answer and Direct Calls, Assist with Membership & Personal Training Retention, Perform Opening & Closing Duties, Process Payments & Manage Cash Drawer, Enforce Gym Policies & Maintain Standards, Assist with Gym Cleanliness, Report Safety, Facility, or Equipment Concerns, Maintain Cleanliness of All Gym Areas, Clean & Sanitize Fitness Equipment, Empty Trash & Restock Supplies, Clean & Maintain Flooring, Handle Emergency Cleaning Situations, Monitor & Report Cleaning Supply Levels, Ensure Proper Use of Cleaning Equipment & Chemicals, Deliver an Engaging Gym Experience, Support Events.
Why It Might Be a Fit
Must be at least 18 years of age, Proficient in reading, speaking, and writing in English, Availability to work flexible hours, Strong customer service skills, Ability to follow cleaning procedures, Basic knowledge of facility maintenance, Ability to multitask and remain organized, Basic proficiency in handling transactions, Ability to enforce gym policies professionally, Basic computer skills, Ability to maintain gym cleanliness, Team-oriented mindset.
Requirements
- Must be at least 18 years of age
- Proficient in reading, speaking, and writing in English
- Availability to work flexible hours
- Strong customer service skills
- Ability to follow cleaning procedures
- Basic knowledge of facility maintenance
- Ability to multitask and remain organized
- Basic proficiency in handling transactions
- Ability to enforce gym policies professionally
- Basic computer skills
- Ability to maintain gym cleanliness
- Team-oriented mindset
Benefits
- Dental insurance
- Vision insurance
- Get Fit, Get BeneFits: YouFit Gyms Offers More Than Just a Workout!
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