Role OverviewDeliver exceptional service as a Member Experience Specialist for Dover Federal Credit Union, welcoming members and guests in a prompt, courteous, efficient, and professional manner. Perform various clerical and member service duties as assigned.
What You Will Do
Meet sales and service goals, provide routine information on Credit Union services, perform member transactions, and maintain account files. Participate in Financial Literacy, BVS, and Wednesday training as instructed by management.
Why It Might Be a Fit
Requires completion of high school education, plus appropriate specialized training, and at least 6 months of related experience. Requires professional, well-developed interpersonal and teamwork skills necessary for communicating with members, guests, callers, and team members.
Requirements
- completion of high school education, plus appropriate specialized training
- intermediate mathematical skills
- at least 6 months of related experience
- professional, well-developed interpersonal and teamwork skills
- basic typing/word processing skills
- compliance with all credit union policies, procedures, and regulations
Benefits
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