Member Service Associate

St. Mary's Bank
Portsmouth, NH
Category Finance
Job Description
Member Service Associate II responsible for providing exceptional service to members by addressing inquiries, resolving issues, and maintaining deposit account relationships.

Requirements

  • Greet and assist members with their inquiries and concerns
  • Maintain and update member accounts
  • Identify and resolve member issues promptly and effectively
  • Provide information and guidance on membership benefits, programs, and services
  • Handle and process member transactions accurately and efficiently
  • Maintain thorough and accurate records of member interactions and transactions
  • Meet established member relationship management standards
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