Role OverviewThe Member Service Hybrid Agent will provide high-quality service to members, demonstrated through high sales performance measurements and high member satisfaction ratings. They will possess in-depth product knowledge and anticipate the needs of members. The position requires sound knowledge of deposit and new membership account practices, as well as general knowledge of the consumer loan process.
What You Will Do
The Member Service Hybrid Agent will process various types of transactions, including handling deposits, withdrawals, and cashing checks. They will also process mortgage payments, loan payments, and assist in other areas of the branch as needed.
Why It Might Be a Fit
The ideal candidate will possess good organizational skills, be detail-oriented, have a positive attitude, be a proactive problem solver, and be creative. They will serve as a role model in fostering teamwork and demonstrate knowledge of Delta Community Credit Union products and services.
Requirements
- Sound knowledge and understanding of deposit and new membership account practices
- General knowledge of the consumer loan process
- Good organizational skills
- Detail-oriented
- Positive attitude
- Proactive problem solver
- Creative
- Strong interpersonal and communication skills
- Strong organizational and time management skills
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