Member Service Lead

YMCA Buffalo Niagara
Any Location, NY
Job Description
The Member Service Lead is responsible for delivering exceptional customer service to members, guests, and program participants, and supporting membership staff through training and leadership.

Requirements

  • High school diploma or equivalent required
  • Previous customer service experience is required
  • Strong leadership and interpersonal skills
  • Proficiency with computers and basic office software
  • Ability to handle multiple tasks and work in a fast-paced environment

Benefits

  • Complimentary YMCA Buffalo Niagara membership
  • Discounted program fees
  • Outstanding work environment
  • Paid sick leave
  • Leadership development opportunities
  • Training
  • Career advancement
  • Y Retirement Fund’s 403B plan
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