Member Service Representative 1 - Avalon Park

FAIRWINDS
Orlando, FL
Category Banking
Job Description
Join the credit union nationally endorsed by The Dave Ramsey Show, where every day is a step toward financial freedom for our members and for you. As a Member Service Representative, you'll be the first step in helping our members live financially free, with a starting pay of $18.00/hour and opportunities for self-promotion and pay increases.

Requirements

  • Welcome members with a friendly and professional attitude, ensuring every interaction is personal and positive.
  • Perform routine teller transactions with accuracy and efficiency, including deposits, withdrawals, loan payments, and check cashing.
  • Educate members on FAIRWINDS products, services, and digital tools, and assist them with account questions, service issues, and general inquiries.
  • Maintain balancing standards and operational compliance for all transactions, and support branch goals by identifying member needs and referring them to appropriate teammates.
  • Participate in individual and team coaching sessions to build product knowledge and improve member service skills, and maintain the appearance and organization of your teller station and the branch environment.

Benefits

  • 11 paid holidays
  • Generous paid time off
  • 401(k) match
  • Health Savings Account contribution
  • Medical, dental, vision, disability, and life insurance
  • Leadership development, tuition assistance, and advancement opportunities
  • Debt Free Club and Dave Ramsey’s SmartDollar program
]]>