Member Service Representative (Full-Time)

Navy Federal
San Diego, CA
Category Sales
Job Description
Role Overview

Provide members and prospective members with a range of products and services, perform moderately complex platform banking functions, and develop confidence and function independence in the role.

What You Will Do

Provide basic counseling, assist with account openings and maintenance, research and resolve account discrepancies, identify opportunities to cross-service products, and perform routine transactions.

Why It Might Be a Fit

The role requires understanding and complying with federal and institutional regulations, supporting team members, and ensuring cash and negotiable instruments are handled properly and securely.

Requirements

  • High school degree
  • Basic computer skills
  • Excellent communication and interpersonal skills

Benefits

  • Competitive pay
  • Generous benefits and perks
  • Fierce appreciation for teams
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