Member Service Representative, Lexington, MA, Full-Time, Onsite

DCU
Any Location, MA
Category Customer Service
Job Description
Member Service Representative is a full-time position that contributes to DCU's success by identifying members' needs, providing service excellence, and helping members achieve their financial goals. Essential functions include identifying financial needs, educating members on products and services, opening new memberships and accounts, and processing loan requests. The position also requires adherence to DCU policies and procedures, including security compliance and risk exposure limitation.

Requirements

  • High School diploma or equivalent
  • 1-3 years related experience
  • Verbal Communication skills
  • Technical skills (Word, Excel, Email)
  • Bilingual skills a plus
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