Role OverviewMember Service Representatives are responsible for conducting interaction tasks to promote member satisfaction, membership sales, and retention. They will process payments, maintain balanced cash drawers, and perform administrative activities.
What You Will Do
Process payments, maintain balanced cash drawers, perform administrative activities, and interact with members and YMCA staff.
Why It Might Be a Fit
The ideal candidate will have strong customer service skills, cash management experience, and the ability to perform multiple tasks in diverse situations.
Requirements
- At least 16 years of age
- Strong customer service skills
- Cash management experience
- Organized and able to follow directions
- Friendly, outgoing personality
- Comfortable working in a membership driven environment
- Ability to perform multiple tasks in diverse situations successfully
- Computer and keyboarding experience
- Strong communication skills and phone etiquette
Benefits
- Free membership to your local YMCA
- Discount to YMCA programs including childcare
- Employee discounts at many places in and around town
- Comprehensive Benefits Plan including Health, Dental, Vision, Employee Assistance Plan, Retirement
- Paid vacation
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