Member Service Representative

University of Illinois Community Credit Union
Champaign, IL
Category Customer Service
Job Description
Role Overview

A Member Service Representative is a financial coach that listens to our member's needs, looking out for their best interest and offering solutions to improve their financial life.

What You Will Do

Provide outstanding service focusing on member service and member loyalty skills, assist members with deposit and lending account needs, and recommend appropriate credit union solutions.

Why It Might Be a Fit

The ideal candidate will have experience in customer service, problem solving, and working in a team environment, with a high school education or GED.

Requirements

  • Three years to five years of similar or related experience
  • A high school education or GED
  • Proven customer service
  • Problem solving skills
  • Team player

Benefits

  • Comprehensive insurance options
  • 401K eligibility with company match program
  • Generous paid time off benefits
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