Role OverviewThe Member Services Representative serves as the primary point of contact for all members and guests, providing a welcoming environment and delivering an exceptional member experience.
What You Will Do
Greet members and guests, engage with members, maintain a clean front desk environment, conduct facility tours, enroll new members, manage member accounts, and support retail sales.
Why It Might Be a Fit
The ideal candidate is outgoing, energetic, and customer-focused, with strong communication and problem-solving skills, and the ability to work collaboratively in a fast-paced environment.
Requirements
- Outgoing, energetic, and customer-focused
- Strong communication and problem-solving skills
- Ability to work collaboratively in a fast-paced environment
- Customer service, sales, or hospitality experience preferred
- CPR/AED certification (or completion within 30 days of hire)
Benefits
- High-energy, inclusive work environment
- Growth opportunities within a rapidly expanding brand
- Access to premium fitness facilities and innovative programming
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