Member Service Representative

CoVantage Credit Union
Any Location, WI
Category Banking
Job Description
Role Overview

Join our team as a Full-Time Member Service Representative at our Shawano branch. As the face of our credit union, you’ll build strong relationships with members while assisting with everything from opening accounts to applying for loans.

What You Will Do

Assists members in opening new accounts, processing transactions, applying for loans, and providing accurate information on various financial products and services.

Why It Might Be a Fit

This role requires strong written and verbal communication skills, ability to work in direct, professional contact with a wide variety of people, and a neat, professional appearance.

Requirements

  • High school diploma or equivalent
  • Minimum 1 years' experience working in a financial institution or service or sales related capacity or Associate's Degree
  • Strong written and verbal communication skills
  • Exhibits above average performance accuracy, productivity, and member service
  • Is punctual and maintains a neat, professional appearance and demonstrates proper business telephone etiquette
  • Working knowledge of software programs such as Microsoft Office and Windows programs
  • Detailed knowledge of the credit union and its services

Benefits

  • 401k employer match of up to 200%
  • Bonus of annual salary up to 4%
  • Generous employer HSA contribution
  • Paid time off for community service
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