Role OverviewAssists members and potential members with their Credit Union needs directly and through other Member Service Representatives. Provides expertise with respect to more complex Credit Union services. Responsible for cross selling all credit union products and services to achieve corporate goals.
What You Will Do
Assists members with opening and closing accounts, takes and closes loans; answers questions about products and services and resolves problems that are within their authority to resolve. Assists other Member Service Reps with technical problems and questions relating to complicated products and regulations.
Why It Might Be a Fit
Identifies cross‐sell opportunities and cross‐sells services to members. Coaches and mentors other Member Service Reps in their daily duties.
Requirements
- Member Service Representative experience
- Ability to provide expertise with respect to complex Credit Union services
- Ability to cross sell all credit union products and services
- Ability to assist other Member Service Reps with technical problems and questions
Benefits
- 401(k) with up to 5% matching
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurances
- FSA
- Paid Vacation, Sick & Holiday hour
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