Role OverviewAs a Member Service Specialist (Teller/Customer Service) in our Hollywood Branch, you will deliver exceptional service by assisting members with deposits, loans, and new account processing. You will assess member needs, provide tailored recommendations for SCCU products, and resolve any issues efficiently.
What You Will Do
Consistently demonstrates effective sales and service skills by meeting established goals. Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs. Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
Why It Might Be a Fit
Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members. Flexible Schedule Options. Career Growth: We prioritize internal promotions and offer on-the-job training.
Requirements
- 6+ months of customer service and/or cash handling experience preferred.
- High School Diploma or equivalency
Benefits
- Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
- Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
- Education Support: Tuition reimbursement after one year of service.
- Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
- Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!
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