Role OverviewJoin the YMCA of the North Member Service team to assist with memberships and program registrations, answer questions, provide facility tours, and support members using YMCA systems while delivering exceptional service.
What You Will Do
Provide excellent service to members, guests, and participants, create a high-level experience, understand and enforce YMCA policies, operate membership software, and assist in handling and resolving member concerns.
Why It Might Be a Fit
The incumbent is responsible for demonstrating YMCA values and a commitment to excellence, and must be self-directed and motivated, with excellent customer service, sales, problem solving, communication, and interpersonal skills.
Requirements
- Excellent customer service, sales, problem solving, communication and interpersonal skills
- Computer knowledge
- Ability to obtain CPR/PR, First Aid, AED, and Oxygen certifications within 30 days of hire
- Must be self-directed and motivated
- Ability to work with a diverse population and be inclusive to all
- Ability to multi-task
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Disability insurance
- Paid time off
- Free membership
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